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👋 About Me

Hi, I'm Yazan.

I'm an AIOps Engineer. I love applying AI Agent Engineering with MLOps to transform infrastructure, turning manual operations into intelligent, self-healing systems powered by SRE and DevOps best practices.

Over the past several years, I've had the privilege of working with amazing teams. I specialize in AI-driven automation, MLOps pipelines, intelligent observability, and building AI-powered infrastructure platforms.

Beyond the code, I am an active contributor to open-source software, spending the last 4+ years sharing what I know as a Technical Writer for the Fedora Project. I genuinely enjoy the process of learning and helping other developers scale their projects seamlessly.

Professional Background

Feb 2026 - Present

Senior DevOps Engineer

Governata

Saudi Arabia · Remote

Unified platform to streamline and elevate all data governance operations. Core skills include Terraform, Amazon Web Services (AWS), and others.

Sep 2024 - Dec 2025

Senior Site Reliability Engineer

Majid Al Futtaim

Amman, Jordan · Remote

Leveraged AWS, Git, and enterprise cloud services to deliver infrastructure solutions, focusing on enhancing automation, seamless releases, and reliable infrastructure scale.

May 2022 - Jul 2024

Senior Site Reliability Engineer

Baaz, Inc.

Amman, Jordan · On-site

  • Release Management: Led end-to-end release processes, coordinating with cross-functional teams to ensure smooth and timely deployments with minimal downtime.
  • CI/CD & Automation: Architected robust pipelines using Jenkins, Ansible, Python, and Bash to automate testing, building, and deployment stages.
  • Incident Response: Acted as a point of contact for incident response, rapidly diagnosing and resolving production issues to ensure seamless user experiences.
  • Observability & ChatOps: Pioneered monitoring with Zabbix and ELK Stack for MongoDB. Built ChatOps workflows using AWS Chatbot, SNS, CloudWatch, and Slack for real-time alerting.
Oct 2021 - May 2022

Site Reliability Engineer

Vardot

Amman, Jordan · Hybrid

  • Automation Infrastructure: Spearheaded a Jenkins automation server to streamline backup and restore services in production, increasing data reliability.
  • Operational Optimization: Designed automated solutions for routine operational tasks to reduce human error and boost system performance.
  • Multi-Cloud Management: Managed public cloud platforms including AWS, OVH, DigitalOcean, and Platform.sh to ensure high availability and scalability.
  • Incident Management: Proactively led resolution of production incidents and handled on-call rotations to maintain system integrity.
Nov 2020 - Jun 2021

DevOps Engineer

NADSOFT

Amman, Jordan · On-site

  • Built and configured CI/CD systems to streamline deployment workflows.
  • Utilized Ansible for production system and service configuration management.
  • Established a comprehensive monitoring system using Nagios.
  • Managed cloud infrastructure across DigitalOcean and AWS.

Extracurricular Activities

Nov 2020 - Present

Technical Writer

Fedora Project (Writer)

Publishing deep-dive technical guides on container technologies like Podman and systemic administration, reaching a global audience of developers.

Elsewhere

Let's work together

Have a project in mind? Let's discuss how I can help with AIOps, AI Agent Engineering, MLOps, or cloud infrastructure.

Reach me on GitHub, X, or LinkedIn.